Integrated Corporate VOIP
Partnering with 4Voice, the Integrated Corporate VOIP solutions cater to the diverse needs of businesses, from small start-ups to large enterprises. Even smaller operations can enjoy a full-featured system, ensuring access to advanced communication tools. Here is a summary of the services offered:
Cloud-Hosted VOIP PBX
Through the partnership with 4Voice, the 2Connect cloud-hosted phone solution provides essential features such as dedicated voicemail boxes, extension dialing, call management, and routing. Advanced features include voicemail to email, find-me/follow-me, automatic call re-routing, and detailed call reporting. This service eliminates the need for costly on-premises phone systems, offering a scalable and flexible solution. Additionally, it integrates seamlessly with users' cellphones, allowing for greater mobility and accessibility.
SIP Trunking Services
SIP Trunking services enable businesses to use their existing PBX system while benefiting from the cost savings and flexibility of VOIP. This service allows for seamless integration with current infrastructure, providing a reliable and scalable solution for voice communications.
Call Center Solutions
The Call Center Solutions from 4Voice are designed to handle high volumes of inbound and outbound calls efficiently. Features include intelligent call routing, call recording, and detailed analytics to optimize call center performance. These solutions ensure that businesses can maintain high levels of customer service and operational efficiency.
Virtual Office Lines
Virtual office lines allow businesses to establish a local presence in multiple locations without the need for physical offices. This service includes features such as local phone numbers, call forwarding, and voicemail services, making it easier to manage communications across different regions.
Disaster Recovery
Disaster recovery solutions ensure that businesses can maintain communication during unforeseen events. With features like automatic call rerouting to alternate locations or backup phone numbers, businesses can avoid downtime and maintain operations even during emergencies.
Toll-Free and Virtual Numbers
Toll-free and virtual numbers help businesses enhance their customer service and expand their reach. These numbers can be customized to forward calls to different locations or departments, ensuring that customers always reach the right person.
Integration with MS Teams
The Integrated Corporate VOIP seamlessly integrates with Microsoft Teams, providing a unified communication platform that enhances collaboration and productivity. This integration allows users to make and receive calls directly within the Teams interface, streamlining workflows and improving efficiency.